To establish an understandable quality policy for all employees in our business.
It applies to all services and products offered by our business.
It is the responsibility of the senior management of our operation to prepare the Quality Policy. It is everyone's duty to work in accordance with the determined quality policy.
QUALITY POLICY PROCESS
The following steps are followed during the determination of the quality policy of our management by our senior management:
- The visions for the future of our business are being prepared. In the vision, the situation that our businesses will reach in the future is stated. The vision of our establishment is communicated to the staffs at the organized meetings and understood by everyone.
- Our business has a written mission covering market, customer and employee relations.
- The policies and strategies of each department are developed in accordance with the policy and strategy of the employer.
- When determining quality policy, measurable targets are set to reflect customer needs.
- Developments are measured on a regular basis and the quality policy of our operation is updated when necessary.
- The values that emphasize the responsibilities of the employees about the quality, customer satisfaction, team work and business ethics are determined by senior management and written instructions.
- Providing quality products and services in line with customer demands and needs, developing quality level by adapting to the standards determined by top management, is an indispensable policy of our operation.
VITAL FOOD QUALITY POLICY;
- We will create a peaceful work environment by improving the mutual trust, respect, love understanding and communication among employees,
- We will provide better service by believing that our customers 'satisfaction will be the satisfaction of our employees' future,
- Customer satisfaction, based on the needs of the problems quickly and efficiently with a team spirit and disciplined approach,
- We will provide quality service with no limits on service, güler face, planned and standards at the highest level, and we will continue to provide quality assurance system.